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Green Line service will resume after 46 passengers were evacuated, MBTA says

Green Line service between the Kenmore and Haymarket stations resumed after crews repaired a malfunctioning train that forced 46 passengers to evacuate and delayed service for nearly three hours Monday afternoon, MBTA officials said.

The delays began around 2:20 p.m. when an inbound Green Line train approaching Copley station stopped due to a damaged pantograph, a device that receives electricity and travels along an overhead wire to move each trolley, MBTA spokesperson Lisa Battiston said in a statement. e-mail. . Transportation workers evacuated 46 passengers from the immobile train and escorted them about 100 feet back to the station’s east platform, Battiston said.

Crews repaired the malfunctioning train around 4:45 p.m., but the MBTA operations, power, vehicle and mechanical teams were still investigating the cause of the pantograph damage after 5 p.m., Battiston said. No injuries were reported, although police and fire brigades arrived on the scene as a precaution.

Just before 2:10 p.m., passengers were notified of the disabled train at the Copley station via an MBTA social media post. According to another report, shuttle buses replaced service between the Kenmore and Government Center stations just after 2:15 p.m.

According to an MBTA post, shuttle buses continued to replace Green Line service between the Kenmore and Haymarket stations around 4:40 p.m. Anyone traveling on the B Branch was advised to take the 57 bus between Packard’s Corner and Kenmore, and E Branch passengers were advised to take the 39 bus along Huntington Avenue, the post said.

According to Battiston, Orange Line supervisors also assisted passengers affected by the Orange Line diversion between Wellington and Back Bay. Transportation workers ran “test trains” through the Copley station just before 4:30 p.m., the MBTA said in a social media post.

Shuttle buses were phased out around 4:45 p.m., and MBTA officials did not indicate when the buses would be completely removed from service.

“The MBTA’s top priority is the safety of the system,” Battiston said. “We apologize to all passengers affected by this unexpected service disruption.”


Lila Hempel-Edgers can be reached at [email protected]. Follow her on X @hempeledgers and on Instagram @lila_hempel_edgers.